Shipping policy

ThimbleThreadsDotCom Shipping Policy

Thank you for shopping with ThimbleThreadsDotCom! We are committed to processing and shipping your order promptly. Please review our shipping policy below for more details.

1. Processing Time

• Orders are typically processed within 1-3 business days, excluding weekends and holidays. Once your order ships, you’ll receive a confirmation email with tracking information.

2. Shipping Rates & Delivery Times (U.S. Only)

• We only accept orders within the United States and offer Standard Domestic and Priority Shipping options at checkout.
• Standard Domestic Shipping: Generally takes 3-7 business days for delivery, depending on your location.
• Priority Shipping: Typically arrives within 2-5 business days.

3. Tracking Your Order

• A tracking number will be provided in your shipping confirmation email. Please allow up to 24 hours for tracking information to update.

4. Lost or Delayed Packages

• While we aim to ensure timely delivery, shipping times are estimates and cannot be guaranteed. If your order is delayed or lost in transit, please contact us, and we’ll work with the carrier to help locate your package.

5. Incorrect Shipping Information

• Please double-check your shipping address before completing your order. ThimbleThreadsDotCom cannot be held responsible for orders shipped to incorrect addresses provided by the customer. If you need to update your address after placing an order, reach out to us as soon as possible.

6. Order Issues or Damages

• If your order arrives damaged or is incorrect, please contact us within 7 days of receiving it. We’ll work quickly to resolve any issues.

Thank you for choosing ThimbleThreadsDotCom! For any questions or concerns, please feel free to reach out to us.