FAQ

Welcome to the Thimble Threads FAQ page! Here, you’ll find answers to common questions about our Magic Band skins, ordering process, shipping, and more. If you have any other questions, feel free to reach out to us!

General Questions

1. What are Magic Band skins?

Magic Band skins are decorative decals that you can apply to your Magic Band to personalize and enhance its appearance. They come in a variety of designs, including glitter, holographic, and more.

2. How do I apply the skins?

Our skins are designed for easy application. Each purchase includes a step-by-step guide, and we also have tutorial videos available on our YouTube channel to help you achieve a perfect fit.

3. Are the skins waterproof?

While our skins are resistant to water, sunscreen, and scratches, we recommend avoiding prolonged exposure to extreme conditions to maintain their appearance.

Ordering Questions

4. How do I place an order?

You can easily place an order by browsing our online store, selecting your favorite designs, and adding them to your cart. Follow the checkout process to complete your purchase.

5. Do you accept custom design requests?

We are no longer accepting custom design requests. However, we have a wide variety of unique designs available for you to choose from!

6. Which Magic Band styles do you offer?

This page exclusively offers skins for the Magic Band Plus. If you're looking for skins for the Magic Band 2, please head to our Etsy shop for available options.

Shipping Questions

7. How long does shipping take?

Processing times typically range from 2-4 business days. Delivery times depend on your location and the shipping method selected at checkout.

8. Do you ship internationally?

Currently, we only ship within the USA. We apologize for any inconvenience and hope to expand our shipping options in the future.

Troubleshooting Questions

9. What should I do if my skin doesn’t apply properly?

If you encounter any issues during application, please refer to our troubleshooting tips available on our website. You can also contact us for additional assistance.

10. What if I order the wrong style?

We recommend double-checking the product descriptions and images to ensure you’re ordering the correct style for your Magic Band. Unfortunately, we cannot accept returns on skins that have been applied or on incorrect orders.

Contact Us

If you have any more questions or need further assistance, please don’t hesitate to reach out! You can contact us via our Contact Us page, and we’ll be happy to help.

Thank you for choosing Thimble Threads, and happy adventures!