Refund policy

Return & Exchange Policy

At ThimbleThreadsDotCom, we are dedicated to providing top-quality products and customer service. While we do not accept returns, we offer exchanges within 30 days of purchase to ensure your satisfaction.

If you have any concerns or issues with your product, please don't hesitate to reach out! We are here to help and can handle exceptions on a case-by-case basis to find the best solution for you.

Please remember that the proper application of our products is the buyer's responsibility. Not following our explicit instructions may affect the outcome and does not qualify for a replacement.

Thank you for choosing ThimbleThreadsDotCom!

Thank you for choosing ThimbleThreadsDotCom! We’re excited to bring a little extra magic to your day.

You can always contact us with any question at thimblethreadsdotcom@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

European Union 14 day cooling off period

We do not ship to the EU